POLICIES

POLICIES

POLICIES POLICIES

Studio Policies

Attendance & Scheduling

  • Class schedules, training dates, and offerings are subject to change.

  • Advance registration may be required for certain services.

  • Late arrivals may not be admitted to sessions for safety and flow reasons.

Cancellations & Refunds

  • Cancellation and refund policies will be clearly communicated at the time of booking or enrollment.

  • Refunds are not guaranteed and may be subject to administrative fees.

Conduct & Community Standards

PulseHaus Studios is committed to maintaining a respectful, inclusive, and professional environment. Disruptive, unsafe, or inappropriate behavior will not be tolerated and may result in removal from a session or program without refund.

Accessibility & Inclusion

We strive to create a welcoming environment for all bodies and backgrounds. Participants are encouraged to communicate access needs in advance so we can best support their experience.

Privacy Policy

PulseHaus Studios respects your privacy and is committed to protecting your personal information.

How We Use Information

Your information may be used to:

  • Respond to inquiries

  • Process bookings or registrations

  • Share studio updates (with consent)

  • Improve our services

We do not sell or share personal information with third parties for marketing purposes.

Information We Collect

We may collect:

  • Name and contact information

  • Email address

  • Booking or inquiry details

  • Payment information (processed securely via third-party platforms)

Data Security

We take reasonable steps to protect your data but cannot guarantee absolute security. Use of the website is at your own risk.

Liability Waiver & Assumption of Risk (Notice)

Participation in any PulseHaus Studios class, private session, workshop, or instructor training program requires agreement to a Liability Waiver & Assumption of Risk Agreement.

Pilates and movement-based instruction involve inherent physical risks. By participating, individuals acknowledge and accept these risks and agree to release PulseHaus Studios from liability to the fullest extent permitted by law.

The full Liability Waiver must be reviewed and accepted prior to participation and is presented during booking, registration, or onboarding.

Participants who do not complete the waiver will not be permitted to participate.